Overview
TSTAR Recruit Pte. Ltd. and its Malaysian operations (collectively "TSTAR", "we", "us", "our") are committed to protecting the personal data of candidates, clients, and website visitors across Singapore and Malaysia. This policy explains what personal data we collect, how and why we use it, who we share it with, and the rights available to you under Singapore's Personal Data Protection Act 2012 (PDPA) and Malaysia's Personal Data Protection Act 2010 (PDPA).
By submitting your information through this website, you consent to the collection, use, and disclosure of your personal data as described in this policy.
Personal Data We Collect
- Candidates: name, contact details (email, phone), the position applied for, your CV/résumé, and any career or eligibility information you choose to share.
- Clients & employers: name, company, work email, phone, and details of your hiring requirements.
- Website visitors: limited technical data (such as device, browser, and usage information) and your selected region preference, used to operate and improve the site.
How We Collect It
We collect personal data directly from you when you submit our contact, hiring-request, or CV forms; when you correspond with our consultants; and, where relevant and lawful, from professional sources you have made available (for example, public professional profiles) for recruitment purposes.
How We Use Your Information
- To match candidates with suitable roles and to respond to hiring requests and enquiries.
- To communicate with you about opportunities, applications, and our services.
- To carry out recruitment activities, including screening, shortlisting, and reference checks (with your consent where required).
- To comply with legal, regulatory, and contractual obligations.
Disclosure of Your Information
We may disclose your personal data to prospective employers or clients in connection with a role you have expressed interest in or that matches your profile, and to service providers who support our operations (such as our applicant-tracking and email-delivery providers), under appropriate confidentiality obligations. We do not sell your personal data. We will not otherwise share it without your consent, except where required or permitted by law.
Cross-Border Transfer
As we operate in both Singapore and Malaysia, your personal data may be transferred between, and processed in, both countries. Where personal data is transferred across borders, we take reasonable steps to ensure it is afforded a standard of protection comparable to that required under the applicable PDPA.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including ongoing and future recruitment matching, and to meet legal or regulatory requirements. When no longer required, data is securely deleted or anonymised.
Data Security
We apply reasonable administrative, technical, and organisational safeguards to protect personal data against unauthorised access, use, alteration, or disclosure. No method of transmission or storage is completely secure, but we work to protect your information and to address any incidents appropriately.
Your Rights & Choices
- Access & correction: you may request access to, or correction of, the personal data we hold about you.
- Withdraw consent: you may withdraw your consent to our continued collection, use, or disclosure of your personal data at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may mean we can no longer provide certain recruitment services to you.
- Queries & complaints: you may contact our Data Protection Officer using the details below.
Cookies
This website uses cookies and similar local-storage technologies. Please see our Cookie Policy for details.
Contact & Data Protection Officer
For any privacy questions, requests, or to exercise your rights, please contact our Data Protection Officer at info@tstar-recruit.com.sg, or write to us at our Singapore or Malaysia office (see the Contact page).
Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above. Please review this page periodically.